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Gun Shop Etiquette that can make us chuckle...
#1
This post is meant to be funny, ironic, and good for a chuckle for those of us who have logged a lot of time at our favorite FFL's and have been privileged enough to witness some of the weird shenanigans that make our gun salesmen roll their eyes.

A while back, Cheaper Than Dirt posted their very interesting article (http://cheaperthandirt.com/blog/?p=20745) about gun shop etiquette for the new shopper. Having witnessed a lot of weird behavior from customers at various shops, I felt the urge to come up with a few of my own that I'm sure we've all witnessed or sometimes been guilty of:

9-Know your gun terminology and get it right! "911" was a tragedy and "1911" is a type of pistol. A "clip" is NOT a "magazine". A "case" is NOT a "holster"

8-A female first time gun buyer sometimes has an unfortunate reason for suddenly wanting a gun. She probably feels out of place in a gun shop. I doubt she wants every creepy customer in the store offering too much advice on what to buy. That's what the clerk gets paid to do. Respect that.

7-Everyone has political opinions. There's no relevence in expressing them to a complete stranger. The clerk wants to sell a gun, not feel like a bartender.

6-You're an adult. You don't need the clerk to read you the labels on a box of ammo or holster package.

5-Supervise your kids! When they run around without you watching them, it calls into question how responsible you'll be with a firearm in the house.

4-When you talk to your friends in ANY language that the clerk in front of you does NOT speak, it makes you look like you're hiding something. Not only that, it's rude! Don't do it.

3-You would never brag to the clerk at Subway about every sandwich you've ever eaten. Why brag to the clerk at the gun shop every gun you've ever owned/fired? He sees them all day. It's nothing new.

2-This is the REAL world. Nobody wants to hear you reference "Call of Duty" or any other video game. Rolleyes

1-It's okay to be weird at home. TRY to act normal for the 10 minute interaction with the salesman.


Add your own if you have a good one! I suppose I'm guilty of #1 myself Blush
Loose Cannon, proud to be a member of pa2a.org since Sep 2012.
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#2
(09-16-2012, 12:49 PM)Loose Cannon Wrote: 6-You're an adult. You don't need the clerk to read you the labels on a box of ammo or holster package.


I am unfortunately working in retail until I can find a job that deals with the years of hard work I put forth in college. I get this nonsense multiple times a day, and it is one of my biggest peeves. People would rather walk around a store like a lost puppy looking for a clerk to ask a question when they could turn a can of something around and get the information they need in 2 seconds. I don't mind helping people out, it's my job. It bugs me when somebody is unwilling to help themselves.
"That’s no reason to cry. One cries because one is sad. For example, I cry because others are stupid, and that makes me sad."
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#3
(09-16-2012, 01:14 PM)6l6gc Wrote:
(09-16-2012, 12:49 PM)Loose Cannon Wrote: 6-You're an adult. You don't need the clerk to read you the labels on a box of ammo or holster package.


I am unfortunately working in retail until I can find a job that deals with the years of hard work I put forth in college. I get this nonsense multiple times a day, and it is one of my biggest peeves. People would rather walk around a store like a lost puppy looking for a clerk to ask a question when they could turn a can of something around and get the information they need in 2 seconds. I don't mind helping people out, it's my job. It bugs me when somebody is unwilling to help themselves.


This always drove me insane when I worked retail but I did eventually learn why it is necessary to just smile and give them whatever form of help they feel entitled to. When you do the wrong thing and a customer complains, well let's just say I got to hear all about how often the customer is right.
The law? The law is a human institution...
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#4
1. sweeping is good for household maintenace. It is a NO GO with a 'unloaded' firearm.

2. Want a new spiffy holster to replace that Blackhawk Sherpa, good for you. Now make dang sure it is UNLOADED first, and the store clerk can safely verify that fact.

3. Bathing is a responsibilty. Please keep the B.O. saved for the football game with your friends, not the clerk or customers.

4. Thank you for your service to our country. But please keep the "I was there this is no BS" stories for your friends at the VFW. Unless you want to get tazed by the clerk behind the counter as you do your 1000 yard stare.

5. Please take a moment to dress somewhat civilized when you go to a gun shop. We all have weight and possible body hair issues. The clerk does not need to see that on display in a soiled 'wife beater' t shirt and inappropiatly short for a man shorts.

6. Yes it may be cold outside, but please take the ski mask and cap off before you go into the store.

7. For the younger gun shopper, please pull your pants UP so your boxers cannot be seen, and while you are at it, turn the hat around so the bill faces FRONT. Please speak english not urban yute eubonics to describe your needs or wants for a firearm.

8. Please pay for your firearm in large bills if you can. Bringing in rolled coins or a stack of one dollar bills only slows down the clerk in completing your sale.

9. Talking about your ex gf/bf/wife/ significant other is bad form. Using vulgarity to describe them is worse. Using vulgarity, talking about the ex, and laughing while handling firearms is even worse.

10. Pay for your purchace from your wallet or purse. Do not take bills out of your socks or bra.
There is no Liberty without Law.
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#5
Myself, I enjoy asking to look at a gun then pointing it around the room as I for some unknown reason insist on checking the sights.....as if that will tell me anything about it's accuracy. The look down the case a few feet as I aim a .44 at some random person is priceless.

Now just to clearify, that was sarcasm. It's one of the things that we should not be doing in a gunshop. But we've all seen it.
ErSwnn, proud to be a member of pa2a.org since Sep 2012.
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#6
The guys at the shop I frequent would smack me if I forgot their personal favorite:

-It's okay to be a newbie if you ask the right questions. This is NOT the right question: "I know nothing about guns. What do you recommend?" That's like walking into a tattoo shop and saying "I've never had a tattoo before. What should I get?"


From what they've told me, they get asked it on a daily basis at least.

Recommendations are alright when they're more like "I'm thinking about a Glock 17 or a Springfield XD, which do you recommend or prefer?"
Loose Cannon, proud to be a member of pa2a.org since Sep 2012.
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#7
(09-16-2012, 01:50 PM)Loose Cannon Wrote: The guys at the shop I frequent would smack me if I forgot their personal favorite:

-It's okay to be a newbie if you ask the right questions. This is NOT the right question: "I know nothing about guns. What do you recommend?" That's like walking into a tattoo shop and saying "I've never had a tattoo before. What should I get?"


From what they've told me, they get asked it on a daily basis at least.

Recommendations are alright when they're more like "I'm thinking about a Glock 17 or a Springfield XD, which do you recommend or prefer?"


Sorry, I don't agree with that. Many people will go into stores and ask the supposedly knowledgeable sales people that exact same question. It doesn't matter if it's a gun shop, electronics or home improvement. It is the JOB of a true salesperson to educate the public on the questions they have. Not to look snootily down on someone that doesn't know a Glock from a Sig.

ETA: IMO a clerk is someone that stands by a cash register and stares blankly as they take your money. A Salesperson is someone that's has a good knowledge of the product they're selling and is willing to answer questions and help customers choose the correct product and limit the amount of returns to the store and help build a happy customer base.

Which would you want working for you?
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#8
(09-16-2012, 03:21 PM)streaker69 Wrote:
(09-16-2012, 01:50 PM)Loose Cannon Wrote: The guys at the shop I frequent would smack me if I forgot their personal favorite:

-It's okay to be a newbie if you ask the right questions. This is NOT the right question: "I know nothing about guns. What do you recommend?" That's like walking into a tattoo shop and saying "I've never had a tattoo before. What should I get?"


From what they've told me, they get asked it on a daily basis at least.

Recommendations are alright when they're more like "I'm thinking about a Glock 17 or a Springfield XD, which do you recommend or prefer?"


Sorry, I don't agree with that. Many people will go into stores and ask the supposedly knowledgeable sales people that exact same question. It doesn't matter if it's a gun shop, electronics or home improvement. It is the JOB of a true salesperson to educate the public on the questions they have. Not to look snootily down on someone that doesn't know a Glock from a Sig.

ETA: IMO a clerk is someone that stands by a cash register and stares blankly as they take your money. A Salesperson is someone that's has a good knowledge of the product they're selling and is willing to answer questions and help customers choose the correct product and limit the amount of returns to the store and help build a happy customer base.

Which would you want working for you?


I disagree. There's nothing wrong with asking questions, but when they're too vague, they're too vague. What works for some people does not work for others, and the field of guns is so subjective that there's no right or wrong answer. If you walked into a restaurant and asked the waitress "What do you recommend?" she's going to silently roll her eyes. How is she supposed to know what you're hungry for if you don't volunteer more information? She might recommend something you hate, are allergic to, etc. Guns are the same way. To simply say "I'm gonna spend money but I want you to tell me what I want to buy" sounds irresponsible and just plain dumb. People need to further explain what they want- price range, level of experiences, what features.

What the gun SALESMEN (excuse my tree that limits you to seeing the forest of what I'm trying to say) were saying is that when customers ONLY say "What do you recommend?", the SALESMAN is left wondering "I don't know you, I don't know what you'll like, what you can handle, what you want to carry, what you can afford, and what features you prefer."

Do you understand what I'm saying now, or do I have to fix anymore nouns first?
Loose Cannon, proud to be a member of pa2a.org since Sep 2012.
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#9
(09-16-2012, 04:24 PM)Loose Cannon Wrote:
(09-16-2012, 03:21 PM)streaker69 Wrote:
(09-16-2012, 01:50 PM)Loose Cannon Wrote: The guys at the shop I frequent would smack me if I forgot their personal favorite:

-It's okay to be a newbie if you ask the right questions. This is NOT the right question: "I know nothing about guns. What do you recommend?" That's like walking into a tattoo shop and saying "I've never had a tattoo before. What should I get?"


From what they've told me, they get asked it on a daily basis at least.

Recommendations are alright when they're more like "I'm thinking about a Glock 17 or a Springfield XD, which do you recommend or prefer?"


Sorry, I don't agree with that. Many people will go into stores and ask the supposedly knowledgeable sales people that exact same question. It doesn't matter if it's a gun shop, electronics or home improvement. It is the JOB of a true salesperson to educate the public on the questions they have. Not to look snootily down on someone that doesn't know a Glock from a Sig.

ETA: IMO a clerk is someone that stands by a cash register and stares blankly as they take your money. A Salesperson is someone that's has a good knowledge of the product they're selling and is willing to answer questions and help customers choose the correct product and limit the amount of returns to the store and help build a happy customer base.

Which would you want working for you?


I disagree. There's nothing wrong with asking questions, but when they're too vague, they're too vague. What works for some people does not work for others, and the field of guns is so subjective that there's no right or wrong answer. If you walked into a restaurant and asked the waitress "What do you recommend?" she's going to silently roll her eyes. How is she supposed to know what you're hungry for if you don't volunteer more information? She might recommend something you hate, are allergic to, etc. Guns are the same way. To simply say "I'm gonna spend money but I want you to tell me what I want to buy" sounds irresponsible and just plain dumb. People need to further explain what they want- price range, level of experiences, what features.

What the gun SALESMEN (excuse my tree that limits you to seeing the forest of what I'm trying to say) were saying is that when customers ONLY say "What do you recommend?", the SALESMAN is left wondering "I don't know you, I don't know what you'll like, what you can handle, what you want to carry, what you can afford, and what features you prefer."

Do you understand what I'm saying now, or do I have to fix anymore nouns first?


Some people don't have a clue as to what they're asking about, that's why professional salespersons know how Qualify the Customer. That's asking meaningful question using terminology that the average person that knows nothing about the subject can answer. That's what good salespeople do.
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#10
(09-16-2012, 01:14 PM)6l6gc Wrote:
(09-16-2012, 12:49 PM)Loose Cannon Wrote: 6-You're an adult. You don't need the clerk to read you the labels on a box of ammo or holster package.


I am unfortunately working in retail until I can find a job that deals with the years of hard work I put forth in college. I get this nonsense multiple times a day, and it is one of my biggest peeves. People would rather walk around a store like a lost puppy looking for a clerk to ask a question when they could turn a can of something around and get the information they need in 2 seconds. I don't mind helping people out, it's my job. It bugs me when somebody is unwilling to help themselves.


Some people might have forgot their glasses at home and believe it or not, not everyone is a college grad like yourself.
My many years in the garage/tire business showed me that there are still plenty of hard working illiterate people out there that have money to spend but might need some help with reading about an item.

Many times I filled out checks for those that had forgotten their reading glasses at home.

And yes I realize that some people are just lazy, but just remember that not everyone is.
Some people need to read this book: http://www.amazon.com/dp/1936976021/ref=...jwbZH1GAZF

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