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JSE Surplus
#1
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I ordered a JSE surplus upper and M16 BCG on black friday. A few days later they contacted me to inform me that the item I ordered was sold out, but the order had successfully processed anyway due to heavy website load (it was slammed).

They offered me three options, cancel the order, substitute a similar item (railed gas block instead of sight post gas block) for the same cost, or wait a few weeks for the item I originally ordered. I chose to wait for my original upper. They told me it would ship 12-12, it shipped on 12-10. My card was not charged until the item shipped.

It would have been easy for them to say "computer glitch, bummer bro", but they honored the original pricing and took care of me. I got the upper yesterday(and a free t-shirt too), mated it to my NFA poly lower, and sighted it in this morning.

Now to scrounge up some .223 for a reasonable price, walmart only had one fuxing box of FMJ!

I wanted to write this because I saw the negative review for PSA. This could have been a similar experience - but they took care of me and because of that I'll definitely buy from them again.
stimrob, proud to be a member of pa2a.org since Sep 2012.
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#2
stimrob;49589 Wrote:I ordered a JSE surplus upper and M16 BCG on black friday. A few days later they contacted me to inform me that the item I ordered was sold out, but the order had successfully processed anyway due to heavy website load (it was slammed).

They offered me three options, cancel the order, substitute a similar item (railed gas block instead of sight post gas block) for the same cost, or wait a few weeks for the item I originally ordered. I chose to wait for my original upper. They told me it would ship 12-12, it shipped on 12-10. My card was not charged until the item shipped.

It would have been easy for them to say "computer glitch, bummer bro", but they honored the original pricing and took care of me. I got the upper yesterday(and a free t-shirt too), mated it to my NFA poly lower, and sighted it in this morning.

Now to scrounge up some .223 for a reasonable price, walmart only had one fuxing box of FMJ!

I wanted to write this because I saw the negative review for PSA. This could have been a similar experience - but they took care of me and because of that I'll definitely buy from them again.

I second for JSE. My first upper came from them, possibly my second as well if they get stock. Mine came a week earlier than what they estimated. Build was spot on, test fired as well and a phenomenal price.
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